The Agenda
Europe’s most senior retail agenda tackling the industry’s biggest questions
What if we told you 175+ of Europe’s most fearless leaders from across the retail and brand ecosystem will reveal their insights tackling the industry’s most critical questions fueling how tomorrow’s consumers will discover, shop and buy?
These are those questions. And this is the Shoptalk Europe agenda.
- Which applications of artificial intelligence will be most transformational to the industry?
- Which technologies and capabilities are critical to building exceptional unified shopping experiences?
- How are brands driving differentiation, customer loyalty and trust?
- How are industry relationships changing across Europe amid new B2B partnerships?
- What cutting-edge digital shopping experiences and technologies are key for a seamless customer journey?
- Which emerging technologies can retailers implement to reduce shrink, theft and waste?
- What's the European economic and market outlook, and how can retailers and brands adapt to thrive in this environment?
- How can retailers and brands build agile teams and organisations to grasp new opportunities?
- How can grocery retailers and FMCGs unlock and activate unified commerce?
- How will Retail Media Networks evolve in grocery, and how will they impact manufacturer-retailer relationships?
- Which digital capabilities do FMCGs need to adopt to win in ecommerce?
- How can grocery retailers and FMCG brands meet conflicting consumer needs for convenience and price?
- Which technologies will deliver new efficiencies and cost savings in grocery?
Monday — June 3, 2024
The Heart
Understanding the Changing Consumer
Meeting Consumer Expectations: Balancing Between Convenience and Price
View descriptionSara Sjöberg, Head of Marketing & Digital Sales, South Europe, H&M
Roger Graell Sole, Chief Digital Officer, Bata
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment
Track Keynote: Winning in the Evolving European Grocery Market
View descriptionSpeakers to be confirmed
The Spade
Exceptional Retail Experiences: Unified Commerce
Unified Commerce: Creating Frictionless and Continuous Store Experiences
View descriptionCassandra Bergsland, Director of Omnichannel, John Lewis Partnership
Dr. Johannes Wechsler, Chief Digital Officer, Bauhaus
Ohad Elzur, Store & Promotion Technology Director, AS Watson
The Diamond
Spotlight on Emerging Retail Tech
Startup Pitch
View descriptionMedhi Hachad, Co-Founder & CEO, Elyn
Euro Wang, Co-Founder & CEO, Guac
Carolin Wais, Partner EMEA Ventures, Plug and Play (Judge)
Deborah Weinswig, Founder & CEO, Coresight Research (Judge)
More speakers to be confirmed
The Heart
Understanding the Changing Consumer
Rapid Fire: Keeping Pace with New Consumer Behaviours
View descriptionLaurent Malaveille, Chief Digital Officer & IT Officer, Groupe Clarins
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment
New Industry Research: Economic and Consumer Trends Shaping Grocery
View descriptionNatalia Lechmanova, Chief Economist, Europe, Mastercard
Adgild Hop, Partner - European Retail Market Leader, Deloitte
More speakers to be confirmed
The Spade
Exceptional Retail Experiences: Unified Commerce
Track Keynote: Delivering Consistent Cross-Channel Experiences
View descriptionMaria Jose Barrera Rojas, Global Chief Digital Officer & E-Commerce Director, Massimo Dutti, Inditex
The Diamond
Spotlight on Emerging Retail Tech
The Heart
Understanding the Changing Consumer
Next Generation Powerhouse Brands
Taymoor Atighetchi, CEO, Papier
More speakers to be confirmed
Track Keynote: Brand Power, Loyalty and Trust
View descriptionSpeakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Thriving in a New Grocery Environment
Meeting Shopper Demands for Convenience, Speed and Value in Grocery
View descriptionJessyn Katchera, Executive Director - Head of E-Commerce France & Group, Carrefour
Suzy McClintock, VP of Grocery, Hop, Editions & Retail, Deliveroo PLC
Ethan Sinick, Managing Director, Shirland Ventures (Interviewer)
More speakers to be confirmed
The Spade
Exceptional Retail Experiences: Unified Commerce
Unifying the Organisation to Enable Seamless Shopping
View descriptionIsabelle Aberman, Global Retail Director, Camper
Amit Keswani, Chief Omni Channel Officer, Chalhoub Group
Sathya Nandakumar, Chief Technology Officer, Holland & Barrett
Chris Brook-Carter, CEO, Retail Trust (Interviewer)
The Diamond
Spotlight on Emerging Retail Tech
Tuesday — June 4, 2024
The Heart
Groundbreaking AI Applications in Retail
Case Studies: Pioneering Applications of Generative AI
View descriptionDaniel Krantz, Divison Lead - Product Development & Customer Experience, Otto Group
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping
Brand Perspectives on Unlocking Unified Commerce in Grocery
View descriptionJie Cheng, VP & Global Head, Digital Commerce, Mondelēz International
Helen Merriott, SVP Consumer Products, EMEA & APAC, Publicis Sapient (Interviewer)
More speakers to be confirmed
The Spade
Merchandising, Assortment and Supply Chain
Fulfilment and Last Mile Tactics that Benefit Shoppers and the Business
View descriptionNick Burton, Chief Information Officer, Screwfix
More speakers to be confirmed
The Diamond
Technology Solution Spotlight
Enhancing Store Performance: Security, Reducing Shrink and More
View descriptionSpeakers to be confirmed
The Heart
Groundbreaking AI Applications in Retail
Leveraging AI to Scale Personalisation
View descriptionTian Su, VP Personalisation & Recommendation, Zalando
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Developing Unified Grocery Shopping
Track Keynote: Global Insights on Future-fit Grocery Ecommerce
View descriptionGregor Ulitzka, President, Europe, Ocado Group
Jordan Berke, Founder & CEO, Tomorrow Retail Consulting (Interviewer)
Breakthrough Grocery Retail Experiences
View descriptionJo Hayward, VP Convenience Europe, bp
David McIntosh, VP & GM, Connected Store, Instacart
More speakers to be confirmed
The Spade
Merchandising, Assortment and Supply Chain
Leveraging Tech to Build Next Generation Supply Chains: Circular, Sustainable and More
View descriptionSpeakers to be confirmed
The Diamond
Technology Solution Spotlight
Engaging Digital Shopping Technologies
View descriptionGillian Simpson, Partner, Deloitte Digital (Interviewer)
More speakers to be confirmed
The Heart
Groundbreaking AI Applications in Retail
Track Keynote: Building and Implementing an AI Strategy
View descriptionJérôme Dubreuil, Chief Innovation Officer, Decathlon
The Club
Groceryshop@Shoptalk Europe: Building Capabilities for the Future
Best-in-Class Ecommerce Capabilities for FMCGs
Neil Reynolds, Global VP Digital Commerce, Mars Wrigley
Declan Kearney, Founder & CEO, Digital Commerce Global (Interviewer)
More speakers to be confirmed
The Spade
Merchandising, Assortment and Supply Chain
Innovative Merchandising and Assortment Strategies
View descriptionGareth Locke, Chief Growth Officer, Mytheresa
Erik Lautier, Partner, AlixPartners (Interviewer)
More speakers to be confirmed
The Diamond
Technology Solution Spotlight
Data, Personalisation and Marketing Solutions
View descriptionNatasha Franck, Founder & CEO, EON
More speakers to be confirmed
The Heart
Groundbreaking AI Applications in Retail
Rapid Fire: Evaluating AI's Longterm Opportunities and Challenges
View descriptionPierre-Yves Calloc'h, Chief Digital Officer, Pernod Ricard
Vipin Gupta, Chief Technology Officer, Starbucks India, Starbucks
Chris Walton, Co-CEO, Omni Talk (Interviewer)
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Building Capabilities for the Future
Organisational Design and Structures and to Win in the New Grocery Market
View descriptionNeel Arora, Global Head of eCommerce, Nestlé
Laura Burbedge, Online & Digital Director, Waitrose
More speakers to be confirmed
The Spade
Merchandising, Assortment and Supply Chain
Track Keynote: Building Innovative Products and Brands for Today's Consumer
View descriptionSanjay Luthra, EVP Managing Director Mattel EMEA & Global Head Direct to Consumer International, Mattel
Building Innovative Products and Brands for Today's Consumer: A Conversation
View descriptionSpeakers to be confirmed
The Diamond
Technology Solution Spotlight
Rapid Fire: Retail Technologies for the Next Decade
View descriptionMike Tattersall, Managing Director, Innovation & Chief Commercial Officer, True.
More speakers to be confirmed
Wednesday — June 5, 2024
The Heart
Outstanding Ecommerce and Digital Customer Experiences
Succeeding with Social Commerce, Influencers and Creators
View descriptionAna Belén García Luque, Chief Digital & Marketing Officer, Pull & Bear, Inditex
Ekta Chopra, Chief Digital Officer, e.l.f. Beauty
Andréa Martins, President, EMEA & LATAM, Stanley1913
Debbie Ellison, Global Chief Digital Officer, VML (Interviewer)
The Club
Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships
Navigating Evolving Relationships Across Retailers, FMCGs and Marketplaces
View descriptionEve Henrikson, Regional General Manager - EMEA, Uber Eats
Bruno Mourão, Head of Ecosystem, Sonae MC
Bertrand Bastien, New Business Ventures Director - Easy24, Pernod Ricard
The Spade
Navigating Changing Industry Relationships
Harnessing Data and Technology to Create New Revenue Streams
View descriptionJordan Berke, Founder & CEO, Tomorrow Retail Consulting (Interviewer)
More speakers to be confirmed
The Diamond
Frameworks, Tactics and Takeaways
Using Data and Technology to Unlock Sustainability Goals
View descriptionSiobhan Gehin, Senior Partner, Retail & Consumer, Roland Berger (Interviewer)
Speakers to be confirmed
The Heart
Outstanding Ecommerce and Digital Customer Experiences
Case Studies: Using Data to Cultivate Loyalty and Improve Customer Retention
View descriptionDavid Clark, Group Digital Director, Frasers Group
Vishal Katelia, Senior Head of Customer & Innovation Strategy, Group Industry Relations, Farfetch
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships
Brand Perspectives on Retail Media Strategies and Outlook
View descriptionYann Riviere, Director of Connected Commerce, Europe & Australia, General Mills
Laura Hyland, Global VP, eCommerce & Digital Marketing, BIC
Simon Miles, Founder & CEO, Lighthouse Advisory (Interviewer)
More speakers to be confirmed
The Spade
Navigating Changing Industry Relationships
Leveraging Marketplaces to Reach New Customers
View descriptionCaroline Welsh, Customer, Digital & Trading Board Director, Brico Depot
Yann Fontaine, CEO, Miravia
More speakers to be confirmed
The Diamond
Frameworks, Tactics and Takeaways
Tactics for Successfully Structuring Your Organisation and Teams for AI
View descriptionConstanze Freienstein, Partner, AlixPartners (Interviewer)
Speakers to be confirmed
The Heart
Outstanding Ecommerce and Digital Shopping Experiences
Innovations in Product Discovery: Shoppable Video, Visual Search and More
View descriptionMarc Hernandez, Digital Product Director, Mango
Diana Lee, Director of Research & Analysis, The Business of Fashion (Interviewer)
More speakers to be confirmed
The Club
Groceryshop@Shoptalk Europe: Evolving Relationships and Partnerships
Track Keynote: Digital Transformation of the European Grocery Market, Retailer CEO Perspectives
Kræn Østergård Nielsen, Group CEO, Coop Danmark
Miki Kuusi, Head of International at DoorDash & CEO at Wolt, Wolt, DoorDash
More speakers to be confirmed
The Spade
Navigating Changing Industry Relationships
Optimising Between DTC and Wholesale Strategies
View descriptionJenna Posner, Chief Digital Officer, Solo Brands
Marcella Wartenbergh, CEO, AWWG Group (Pepe Jeans, Hackett, Façonnable)
Steve Dennis, Founder & President, SageBerry Consulting (Interviewer)
More speakers to be confirmed
The Diamond
Frameworks, Tactics and Takeaways
The Heart
Outstanding Ecommerce and Digital Shopping Experiences
The Club
Groceryshop@Shoptalk Europe: Achieving Operational Efficiencies
Case Studies: New Capabilities Driving In-Store Efficiency, Inventory Visibility and Asset Protection
View descriptionNick Downing, Commercial & Insight Director, IGD
More speakers to be confirmed
The Spade
Navigating Changing Industry Relationships
Organisational Agility: Skills and Structures for the Future of Retail
View descriptionNuno Miller, Digital Chief Operating Officer, N Brown
More speakers to be confirmed
The Diamond
Frameworks, Tactics and Takeaways
Shoptalk Europe 2024 Key Takeaways
View descriptionBen Miller, Director of Original Content, Shoptalk
Chris Walton, Co-CEO, Omni Talk (Interviewer)
Anne Mezzenga, Co-CEO, Omni Talk (Interviewer)